Terms & Conditions
Last Updated: 3/1/2026
Welcome to Onbase ("Onbase", "we", "our", or "us"). Onbase is a platform that connects skilled construction workers ("Labour Partners") with builders, contractors, homeowners, and other clients ("Clients") who require labour services. By using our website, mobile application, or services (collectively, the "Platform"), you agree to these Terms & Conditions.
1. Eligibility
Users must be at least 18 years old. You agree to provide accurate, complete, and updated information during registration and use of the Platform.
2. Platform Role
Onbase acts only as a technology platform that facilitates connections between Clients and Labour Partners. Onbase does not directly employ Labour Partners and is not responsible for the execution or quality of work performed.
3. User Accounts
Users are responsible for maintaining the confidentiality of their accounts. Any misuse, false information, or unauthorized activity may result in suspension or termination.
4. Services and Work Responsibilities
Labour Partners may accept or reject job requests. Once accepted, they agree to perform services professionally and safely. Clients agree to provide accurate job details and fair working conditions.
5. Payments and Fees
Payments may be handled through the Platform or directly between users. Onbase may charge service fees or commissions. Payment disputes must be reported through official Onbase channels.
6. Code of Conduct
All users must act professionally, honestly, and respectfully. Fraudulent, abusive, illegal, or harmful activities are strictly prohibited and may result in permanent suspension.
7. Ratings and Reviews
Clients may rate Labour Partners based on service quality. Ratings help maintain service standards. Repeated negative feedback may affect account status.
8. Cancellations
Frequent cancellations, misuse, or failure to honor accepted work may result in penalties, restrictions, or account suspension.
9. Suspension and Termination
Onbase reserves the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in harmful activity.
10. Liability Disclaimer
Onbase is not responsible for disputes, damages, injuries, delays, or losses resulting from interactions between Clients and Labour Partners. Users engage with each other at their own risk.
11. Privacy
User data is handled according to our Privacy Policy. By using Onbase, you consent to data collection and usage for platform operations and improvement.
12. Changes to Terms
Onbase may update these Terms at any time. Continued use of the Platform means you accept the updated Terms.
13. Contact Us
If you have questions regarding these Terms, please contact us at:
Email: info@onbase.com
Company: Onbase
Address: Ahmedabad, Gujarat, India